Management Services
There comes a point when you as a property owner are so overwhelmed with phone calls, papers, e-mails, and tenants you tend to forget to meet certain deadlines that can end up costing you money.
- Prompt and detailed monthly financial reporting of all income and expenses.
- Independent review and supervision of a vast network of specialized and experienced professional service vendors.
- Regular and ongoing site inspections with a keen eye for detail, focusing on maintenance needs and tenant/owner compliance.
- Courteous and punctual response to all property service needs.
- Extensive awareness of insurance renewals and claims processing, along with preferred relationships and increased buying power with major carriers.
- Affidavit drafting.
- Notary services.
- Management of A/R and A/P accounts.
Property Management Services:
Universe Consultant, Inc., led by founder and CEO, Marilyn Llanes, along with her years of experience in the Property Management industry, is ready and eager to cater to your community association management needs. Our Company is structured so that our "boutique" approach to work gives our communities the exclusiveness and the customized service they may need without paying high boutique costs. Every community, big or small, is treated as if they were our only customer with their interests placed ahead of anything else.
Our staff works diligently, effectively and thoroughly and is focused on delivering innovative solutions to all of your communities needs. It is our objective to provide un parallel customer service in the most cost-effective manner while balancing the importance of quality.
Our dedication to the details that impact the value of your assets depicts our commitment to protecting your community. Our number one goal is to provide our customers with more than they would ever expect and deliver in a timely manner with consistency, precision, incomparable loyalty
As your Property Management Firm we will:
Assist the Board of Directors in a competitive bidding process for non-
emergency services, and provide input in selection of contractors and
vendors.
Obtain from each contractor relevant certificates of insurance and licenses.
Perform regular site inspections in order to maintain a satisfactory knowledge of the condition of the property and performance of the contractors.
Receive service requests for repairs or maintenance of property and report trends in service requests to the Board of Directors.
Advise the Board of Directors of major problems or trends in maintenance service requests as they occur.
Arrange for prompt and satisfactory response to emergency service
requests.
Provide and monitor our 24-hour emergency telephone service.
We provide your community with Financial Management Services:
Assist the Board of Directors in a competitive bidding process for non-
emergency services, and provide input in selection of contractors and
vendors.
Obtain from each contractor relevant certificates of insurance and licenses.
Perform regular site inspections in order to maintain a satisfactory knowledge of the condition of the property and performance of the contractors.
Receive service requests for repairs or maintenance of property and report trends in service requests to the Board of Directors.
Advise the Board of Directors of major problems or trends in maintenance service requests as they occur.
Arrange for prompt and satisfactory response to emergency service
requests.
Provide and monitor our 24-hour emergency telephone service.
We can provide your community with legal representation:
Assist as necessary to initiate required legal action consistent with the Association's By-Laws, Covenants, Conditions and Restrictions.
Universe Consultant, Inc. is experienced and knowledgeable and is able to carry out the Eviction process. For assistance, call our office.
Our Administrative Staff is ready to:
Receive and investigate significant complaints regarding rule violations, and report all such violations for appropriate follow up.
Assist and advise in the preparation of general correspondence between residents, owners, contractors, etc. We will keep a record of all correspondence received or issued.
Assist in the procurement of insurance coverage, as well as the processing of insurance claims.
Attend and assist in coordinating general membership meetings, including the Annual Meeting.
Perform background checks on all buyers and/or renters.
Carry out all duties required by the association prior to closing on a unit; estoppel letters, condo questionnaires,
application fees, background check, etc
