Universe Consultant, Inc., led by founder and CEO, Marilyn Llanes, along with her years of experience in the Property Management industry, is ready and eager to cater to your community association management needs.  Our Company is structured so that our “boutique” approach of work gives our communities the exclusiveness and the customized service they may need without paying high boutique costs. Every community, big or small, is treated as if they were our only customer with their interests placed ahead of anything else.

Our staff works diligently, effectively and thoroughly and is focused on delivering innovative solutions to all of your communities needs.  It is our objective to provide unparallel customer service in the most cost-effective manner while balancing the importance of quality. 

Our dedication to the details that impact the value of your assets depicts our commitment to protecting your community.  Our number one goal is to provide our customers with more than they would ever expect and deliver in a timely manner with consistency, precision, incomparable loyalty.

 Assist the Board of Directors in a competitive bidding process for non-emergency services, and provide input in selection of contractors and vendors.

 Obtain from each contractor relevant certificates of insurance and licenses.

 Perform regular site inspections in order to maintain a satisfactory knowledge of the condition of the property and performance of the contractors.

 Receive service requests for repairs or maintenance of property and report trends in service requests to the Board of Directors.

 Advise the Board of Directors of major problems or trends in maintenance service requests as they occur.

 Arrange for prompt and satisfactory response to emergency service requests.

 Provide and monitor our 24 hour emergency telephone service.

 Assist in the development and preparation of the annual operating budget.

 Prepare a mailing to owners of the approved budget if requested by the Board of Directors.

 Prepare and submit a Year-To-Date Budgeted versus Actual Income and Expense analysis on a monthly basis as a part of the monthly financial statements.

 Prepare and maintain books and records necessary to produce Financial Statements.

 Prepare and submit a monthly financial summary of all receipts and disbursements.

 Receive, review and approve vendor invoices and other bills, and prepare checks for payment and subsequent mailing.

 Collect all assessments as they become due and payable.

 Maintain a record of homeowner’s dues and receipts, and provide a monthly delinquency listing. We can set up a monthly mailing for the late notices.

Assist as necessary to initiate required legal action consistent with the Association's By-Laws, Covenants, Conditions and Restrictions.


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 Receive and investigate significant complaints regarding rule violations, and report all such violations for appropriate follow up.

 Assist and advise in the preparation of general correspondence between residents, owners, contractors, etc. We will keep a record of all correspondence received or issued.

 Assist in the procurement of insurance coverage, as well as the processing of insurance claims.

 Attend and assist in coordinating general membership meetings, including the Annual Meeting.

 Perform background checks on all buyers and/or renters.

 Carry out all duties required by the association prior to closing on a unit; estoppel letters, condo questionnaires, application fees, background check, etc…

Upon request or at an agreed time frame, make a thorough inspection of the community which helps insure that your community is being properly cared for.

Our Community Manager is experienced and knowledgeable and is able to carry out the Eviction process.